Your WhatsApp support agent, done for you
Answer three short questions and Zapito builds the whole agent: the prompt, the knowledge, the wiring. It replies to customers around the clock, sticks to what your business actually says, and brings in a human whenever it isn’t sure.
Three answers in. A working agent out.
The whole setup is one short form — three plain questions, no canvas, no AI settings to understand.
- 1
Pick where it answers
WhatsApp, your website’s chat bubble, Telegram. Tick what you use today — channels can change any time.
- 2
Say what you do
Your business name and one line about what you do. Paste your website and Zapito reads the basics from it.
- 3
Point it at your info
Your site, a PDF menu, pasted policies. The agent answers from what you give it — and nothing else.
One short form, and the agent exists
This is the real product, not a mockup. Answer the three questions and Zapito generates the whole agent on the spot — the prompt, the knowledge, the handoff rules. Most owners type almost nothing.
Test it before it meets customers
The agent arrives generated and ready to try. Ask it something hard in the test chat, watch it hand off when it should, then connect WhatsApp once it has earned your trust.
Everything between “customer texts you” and “ticket solved”
Answering, knowledge, escalation, and leads are handled for you after one short setup.
Three-question setup
Which platforms, what’s your business, where’s your info. Answer once and Zapito generates the whole agent, wired and ready to test.
Model included
We run and tune the AI for you. There’s no key to paste, no model to choose, and no token bill to decode.
Answers from your content
Point it at your site, upload a PDF, or paste your policies. When the answer isn’t in there, it says so instead of inventing one.
Human handoff built in
When it’s unsure, or anything breaks, the customer hears “let me get you a person” and the lead lands in your inbox with the full transcript.
Real channels, yours
WhatsApp first, plus your website and Telegram. Your own numbers and accounts, never pooled with other businesses.
Advanced view when you want it
Every agent is a real, visible flow. Most people never open the canvas, but it stays one click away when you want to see or change how the agent thinks.
No black box — see exactly what your agent does
This is the agent Zapito generates for every business: it answers first, checks its own confidence, and hands to a human the moment it’s unsure. The canvas stays one click away when you want to change how it behaves.
One agent. One price. Model included.
Signing up and testing in the sandbox are free. A plan covers your one agent on every channel it lives on; bigger plans simply include more conversations. Nothing is priced per seat.
Basic
- One agent, live on WhatsApp, your site & Telegram
- ~500 conversations / mo
- Model included — we run and tune it for you
- Email support
Plus
- Exactly the same agent as Basic — just more usage
- ~1,500 conversations / mo
- Model included — we run and tune it for you
- Priority support
Commerce
- ~1,500 conversations / mo (same as Plus)
- Everything in Plus
- Commerce layer — payments in the conversation
- The only tier with extra features, and it’s not required
Set it up free, test it in the sandbox for as long as you like — a plan is what puts your agent live on real channels. A conversation is a customer chat your agent handled that month; the AI model is included and managed by Zapito, so there is no key to bring and no token bill to decode. Meta bills WhatsApp template messages directly to your own WhatsApp Business account, which stays yours.
Your next support hire takes three questions
Setting up and testing in the sandbox cost nothing. Pick a plan when it’s ready to meet real customers.
Set up my agent